The safety and wellbeing of our patients, clients, students, and employees is our top priority. Below, find resources and updated policies.

Visitor and Vendor Policy

As we are regularly reviewing and updating our policies in accordance to COVID-19 guidelines, view the policy here

Telehealth and Teletherapy

We are now offering telehealth, teletherapy, and medication management services through telehealth. Please contact your local outpatient center to learn more and see if you qualify. Click here to see locations and learn more.

The Virtual Crisis Walk-In Clinic is now open. Through this program, we offer psychiatric triage and referrals to our other virtual and in-person care options through a secure, online platform. Click here to learn more.

Walk-In Options

We are offering walk-in opportunities for individuals who need to be seen immediately.

Crisis Walk-In Clinic: Our Crisis Walk-In Clinic is open for immediate psychiatric triage – please exercise this option rather than going to an emergency room when possibleLearn more here

  • Hours: Monday - Friday, 10 a.m. - 9 p.m.; Saturdays, 1 - 5 p.m.

Outpatient Behavioral Health Centers: Some of our outpatient behavioral health centers are now offering walk-in appointments. Click here to find a location near you.

For those considering in-person care: if you have a fever, coughing, shortness of breath, or have been in close contact with someone diagnosed with COVID-19, please call your primary care provider. If you feel sick and it is an emergency, please call 911.

COVID-19 Fact Sheet

Click here to download the Sheppard Pratt COVID-19 fact sheet.

Online Resources for Mental Health

Sheppard Pratt COVID-19 Visitor & Vendor Policy

In an effort to best protect the safety and wellbeing of our patients, visitors, and staff, Sheppard Pratt may limit visitors at our locations and in our programs.

As we are regularly reviewing and updating our policies in accordance to COVID-19 guidelines, please contact the program, location, or provider directly with questions related to visitation. 

Anyone who is experiencing upper respiratory symptoms, including fever, sore throat, or cough is asked to stay home.

Face masks are required in all of our buildings to help infection control prevention efforts and decrease the spread of COVID-19, even if you are vaccinated. 

The COVID-19 vaccine remains an effective tool against COVID. All Marylanders 12 and older are currently eligible for vaccination. More information about finding a vaccine clinic and registering for an appointment or walk-in options can be found here or by calling 1-855-MD-GOVAX.

For more information and resources related to COVID-19, please visit/contact the following:

Thank you for your support and help as we promote a healthy environment!