Care and Connection for Families uses a whole-family approach to help families recover after a child experiences a mental health crisis. Our services include short-term crisis intervention and counseling services.

People Cared For

  • Children
  • Adolescents
  • Adults

Level of Care

  • Community Based
  • Crisis

Payment Type

  • Free

Care and Connection for Families uses a whole-family approach to help Montgomery County  families recover after a child experiences a mental health crisis. Our services include short-term crisis intervention and counseling services. 

Care and Connection for Families provides short-term in-home counseling and support services to youths experiencing a mental health crisis. Sheppard Pratt provides crisis intervention services that address the family’s immediate needs. We help pave the way toward long-term stability with support services.  We also provide specialized services to youths who recently immigrated to the U.S. and are experiencing a mental health crisis.

What Is Care and Connection for Families?

Care and Connection for Families delivers in-home counseling to support families whose children are experiencing severe emotional or behavioral problems. 

Eligible youths may include those: 

• At high-risk for hospitalization but who can be served safely at home with intensive therapy and support services:

• In need of intensive community-based serves following discharge from a residential treatment center or psychiatric hospitalization.

• Engaging in behaviors such as vandalism, mild property destruction, fighting

• Who are a danger to self or others.

Our efforts go beyond mental health crisis intervention. We help families learn communication techniques so they can meet their child’s ongoing needs. We also provide referrals to local support services, including food banks or long-term counseling services, to help families maintain stabilization. .

Care and Connection for Families from Sheppard Pratt 

We use a team approach that includes therapists and caseworkers (in-home stabilizers). Caring for the youth and family in their home gives us a unique perspective on the factors contributing to the crisis and the best ways to address them. 

Our services are:

Intensive 

Therapists and in-home stabilizers provide counseling and support in the family’s home, with multiple sessions per week. A member of our team is available by phone 24 hours a day for families who need support between appointments.

Family-centered

Our services encompass the  family’s emotional and practical needs 

We provide crisis intervention and counseling services in English and Spanish, and have access to interpreter support in most other languages. 

Evidence-Based

We use established techniques, such as Cognitive Behavioral Therapy and dialectical behavior therapy-informed treatment, to stabilize the youth and strengthen caregiver-child relationships. Therapists are also trained in Attachment Based Family Therapy. 

We offer a broad range of services including: 

Crisis intervention

We speak with family members in person or by phone to de-escalate the crisis as quickly as possible. 

Individual and family counseling services

We meet with youths and caregivers individually to get to the source of the problem. In family sessions, we help everyone feel heard for productive conversations that resolve conflicts.

Parenting skills

We provide information about child development and mood management to help parents understand what their child is experiencing. We also teach communication techniques that help strengthen family bonds. 

Advocacy

We can work with schools to address the student’s social-emotional needs. . We can attend school meetings including for 504 Plan or IEP development

Connection to community support services

We connect family members as needed to long-term mental health providers, support groups, extra-curricular activities and community centers. We alsohelp families access resources for basic needs. When necessary, we connect families with resources that provide financial assistance, such as for rent or utilities, . 

Ongoing support

We help families maintain long-term stability by checking in 30 days after discharge. . Families are welcome to contact our team by phone for extra support in connecting with long-term services. If families fall back into crisis, we work with local agencies to help re-establish their stability.

Accessing Care and Connection for Families

Our services are available at no cost to families of children between 4/5 and 19 years old. Families must be residents of Montgomery County. 

Families must be referred by the Montgomery County Crisis Center or Local Behavioral Health Authority to access services. 

To be assessed for the program, please contact the Montgomery County Department of Health & Human Services Crisis Center at 240-777-4000.