In this talk, the speaker will introduce the concept of shame competence, a set of skills, principles, and practices that facilitate constructive engagement with shame. He will outline the distributed nature of shame and the need for shame competence at multiple levels of an organization. He will provide a brief overview of his team's research on shame before outlining specific strategies for building foundational shame competence in an organization.
Target Audience
This activity is intended for physicians, nurses, psychologists, social workers, counselors, and other mental health professionals.
Learning Objectives
At the conclusion of this activity, attendees will be able to:
- Define shame, differentiate it from guilt, and outline its psychological origins
- Explain the distributed nature of shame in a healthcare organization
- List specific steps to building foundational shame competence in a healthcare environment