Visiting and Staying in Contact
There are daily opportunities for you to visit your child during their inpatient stay; we encourage you to visit as often as you are able/as often as your child’s doctor recommends, but fully understand if you are not able to visit daily. If you are unable to visit during designated visiting hours, please contact your child’s social worker to arrange an alternate time to visit.
Monday – Friday: 10:30 a.m. – 1 p.m., 5:30 – 7:30 p.m.
Weekends and holidays: 12 p.m. – 6 p.m.
Only parents/guardians may visit, unless you/the child’s legal guardian have provided written approval of other individuals.
No children under the age of 12 may visit the unit.
We respect the privacy and confidentiality of everyone we serve; we ask that all callers and visitors to the Child and Adolescent Neuropsychiatric Unit provide a code word, which is provided by each child’s legal guardian upon admission. In addition to having the code word, all visitors must display ID upon entering the unit.
When visiting, you may not bring a cell phone or camera onto the unit; please be sure to leave these in a secure off-unit location when visiting.
If you are bringing in any items for your child, all bags will be searched before they are given to the child. This is for safety purposes.
If your child is missing schoolwork during their inpatient stay, you may use visiting hours to work with them on homework; we do not have homework time built into their daily schedule. However, we encourage you to work with your child’s school to designate their time in the hospital as an excused absence.
If your child or another adolescent or visitor becomes overly emotional or upset, we may ask you to temporarily leave the unit until the child is calm; sometimes, ending a visit early can be beneficial.
We cannot permit parents to stay on the unit overnight.
Contacting Your Loved One
In addition to visits, children on the unit are permitted to receive calls and mail. The phone is available for adolescents to call people who are on their code word list. Phone times are 7:30 a.m. - 8:45 a.m.; 11:30 a.m. - 12:45 p.m.; 4:30 p.m. - 5:00 p.m.; and 6:45 p.m. - 9:00 p.m.
Parents are encouraged to call between 9:00 a.m. and 10:00 a.m. and 9:30 p.m. and 10:30 p.m. to speak with the nursing staff to obtain updates on their child. In the event that there is a concern, parents may call outside of those hours and ask for the charge nurse on duty. Our direct line is 410-938-3700.
Our address is:
6501 N. Charles Street
Baltimore, MD 21204
Please note that all mail must be opened with a treatment team member present.