Visiting and Staying in Contact
There are daily opportunities for you to visit your child during their inpatient stay; we encourage you to visit as often as you are able/as often as your child’s doctor recommends, but fully understand if you are not able to visit daily. If you are unable to visit during designated visiting hours, please contact your child’s social worker to arrange an alternate time to visit.
5:30 – 7:00 p.m. daily
Only parents/guardians may visit, unless you/the child’s legal guardian have provided written approval of other individuals.
No visitors under the age of 18 may visit the unit.
Patients who are on a ‘staff escort’ level may be eligible for an on-grounds sign-out, and may visit with visitors under the age of 18 at that time. Learn more about sign-outs below.
We respect the privacy and confidentiality of everyone we serve; we ask that all callers and visitors to the unit provide a codeword, which is provided by each child’s legal guardian upon admission. In addition to having the codeword, all visitors must display ID upon entering the unit.
When visiting, you may not use a cell phone or camera while on the unit.
Parents may bring food to share with their child during visiting hours; however, food cannot be stored on the unit, and any leftovers must be taken with the parent when visiting hours are over.
All items brought to the unit during visiting hours must be given to staff to be searched. This is done for the safety of our patients.
If your child is missing schoolwork during their inpatient stay, you may use visiting hours to work with them on homework; we do not have homework time built into their daily schedule. However, we encourage you to work with your child’s school to designate their time in the hospital as an excused absence.
You may bring board or card games when you visit your child; we have games on the unit, but selection may be limited when many families are visiting.
If your child or another adolescent or visitor becomes overly emotional or upset, we may ask you to temporarily leave the unit until the child is calm; sometimes, ending a visit early can be beneficial.
We cannot permit parents to stay on the unit overnight.
As your child prepares to return to the community, we may ask you to participate in an on-grounds or off-grounds sign-outs. During sign-outs, you and your child leave the unit and work on real-world implementation of the skills they are learning in treatment.
Calls and Mail
In addition to visits, adolescents on the unit are permitted to receive calls and mail. The phone is available for adolescents to call people who are on their codeword list; the unit phone number is 410-938-3600. Phone times are as follows:
Monday - Friday
8:30 a.m. - 9:30 a.m., 12:00 p.m. - 1:00 p.m., 5:00 p.m. – 5:30 p.m., 8:00 p.m. – 9:00 p.m.
Saturday - Sunday
9:00 a.m. - 10:15 a.m., 12:00 p.m. - 1:00 p.m., 5:00 p.m. – 5:30 p.m., 8:00 p.m. – 9:00 p.m.
Our mailing address is:
Adolescent Female Crisis Stabilization Unit
6501 N. Charles Street
Baltimore, MD 21204
Please note that all mail must be opened with a treatment team member present.