There are daily opportunities for you to visit your loved one during their inpatient stay; we encourage you to visit as often as you are able. Friends and family serve an important role in recovery and wellness. If you are unable to visit during designated visiting hours, please contact your assigned treatment team or Unit Manager to arrange an alternate time to visit. This will be assessed on a case by case basis.

Visiting Hours

  • Daily: 5:30 – 7:30 p.m.

  • There are special visitation hours on select holidays; please contact the unit directly for special hours

Visiting Guidelines

  • Due to space limitations, we ask that only two visitors be present at a time.

  • Visiting must occur in designated visiting areas (dining area and group room); visiting may not occur in bedrooms.

  • If a patient does not want visits from a specific individual, we will honor the patient’s request.

  • No children under the age of 16 may visit the unit.

  • All visitors must display ID upon entering the unit.

  • When visiting, you may not bring a cell phone or camera onto the unit; please be sure to leave these in a secure off-unit location when visiting.

  • If you are bringing in any items for your loved one, all bags will be searched before they are given to the patient. This is for safety purposes. We strongly advise not to bring in plastic bags. Brown paper bags are permitted (we also have brown bags we can provide to you on the unit). Any items identified as contraband will be returned back to you to take back home.

  • You may bring in food for your loved one; patients are often very appreciative of this gesture. All food must be consumed by the end of the visit.

    • Only beverages with unbroken seals are permitted on the unit; fast food cups are not allowed (this includes smoothies)

Going Off the Unit

  • As your loved one prepares to return to the community, we may ask you to participate in an on-grounds or off-grounds sign-outs.

  • Many patients and their families will take walks on our beautiful, serene grounds; others will go off-campus during a designated time approved by the treatment team.

Contacting Your Loved One

In addition to visits, individuals on the unit are permitted to receive calls. The phone is available when patients are not participating in group programming. The phone numbers for the unit are 410-938-4075 and 410-938-4076.