We provide short-term care, partner with you to build a personalized treatment plan, and then help you find providers in the community.

People Cared For

  • Young Adults
  • Adults
  • Older Adults

Level of Care

  • Intensive Outpatient
  • Outpatient

Payment Type

  • Medicaid
  • Medicare
  • Private Insurance

If you have thought about seeking treatment for your mental health but don’t know where to start or have not been able to find the right care option that meets your needs, Sheppard Pratt is here to help. The Crisis Referral Outpatient Program (CROP) is designed for people who are ready to begin receiving treatment for their mental health condition, and need assistance with finding the right care providers that meet their needs. At CROP, we provide short-term care, partner with you to build a personalized treatment plan, and then help you find providers in the community.

What to Expect at the Crisis Referral Outpatient Program (CROP)

At CROP, we treat adults 18 and older with mental health conditions like depression, bipolar disorder, anxiety, personality disorders, and obsessive-compulsive disorder. Individuals are admitted to CROP from our Crisis Walk-In Clinic. CROP is a half-day program offered Monday – Friday, 9 a.m. – 12 p.m.

Group Treatment

At CROP, individuals participate in group treatment for an average of three to five days. Group treatment at CROP can include learning coping skills, relaxation techniques, communication tools, conflict resolution, decision making tactics, goal setting, and problem solving; participating in recreational therapy; and engaging in psychoeducation. All groups are led by highly trained social workers and recreational therapists. 

Meeting with a Doctor

On your first day and at discharge, you will meet with our psychiatrist or nurse practitioner for an assessment and to discuss the right treatment plan for you; the psychiatrist/nurse practitioner is also available on an as-needed basis during your time at CROP. Designing your treatment plan is a collaborative process: you have a say in what forms of treatment you participate in, including types of therapy and medication.  

Creating a Treatment Plan in the Community

While you are enrolled in our program, a discharge coordinator will find outpatient providers in the community who take your insurance as well as community resources near you. The discharge coordinator will find both a therapist and someone to manage your medication (if medication is part of your treatment plan) and will schedule appointments for you. We strive to schedule your first outpatient appointment within seven days of your discharge from CROP. If your initial appointment will occur more than a week after your discharge, we schedule bridge appointments for you at Sheppard Pratt to ensure you are continuing to receive quality care and that your needs are met. 

Patient Requirements

All individuals who are treated through CROP must be 18 years or older. In addition, all patients must be cognitively able to participate in group treatment. Patients are responsible for providing their own transportation to and from the program.


We participate with Maryland Medical Assistance, Medicaid, and Medicare, as well as many major insurance companies (including CareFirst, CIGNA, Aetna, and United Healthcare). Because of variations between policies, it is best to contact your insurer directly to determine whether we are in their network for your plan.

Contact Us

If you have questions about CROP, please contact us at 410-938-4477, Monday – Friday from 8:45 a.m. – 12:00 p.m.