Who to Call for Help with a Crisis

If you are experiencing an emergency, or life threatening situation, and need immediate attention, please call 911 to find the closest hospital emergency room that can provide that assistance.

At Sheppard Pratt Health System, we offer several services for people who have an urgent or critical need to be evaluated by a psychiatrist on an immediate basis.

  • Scheduled Crisis Appointments: For patients who need to be evaluated on an urgent basis, Sheppard Pratt provides scheduled crisis appointments. Please call our Urgent Assessment Line at 410-938-HELP (4357), Monday–Friday, 8:15 a.m.– 4:30 p.m. to schedule a crisis appointment. Outcomes of the evaluation may include a referral to intensive outpatient treatment, day hospital care, or inpatient levels of care, as well as recommendations for ongoing outpatient treatment. 
  • Therapy Referral Services (TRS): Finding a treatment program or therapist can be extremely difficult. To assist you in finding the appropriate care provider, Sheppard Pratt maintains information about provider specialties, availability, and network affiliation, as well as additional crisis resources. Please call our Therapy Referral Service at 410-938-5000, Monday–Friday, 8 a.m.–4:30 p.m. for assistance.