Urgent Online Therapy and Telemedicine at Sheppard Pratt

People Cared For

  • Children
  • Adolescents
  • Young Adults
  • Adults
  • Older Adults

Level of Care

  • Crisis
  • Community Based

Payment Type

  • Medicaid
  • Medicare
  • Private Insurance
  • Self Pay

If you are in need of urgent psychiatric care, turn to Sheppard Pratt for our virtual crisis walk-in clinic. 

We are now offering psychiatric triage and referrals to our other virtual and in-person care options through a secure, online platform. The Virtual Crisis Walk-In Clinic is available to any individual living in Maryland.

Our licensed online therapists and clinicians are available Monday – Friday, 10 a.m. – 9 p.m., and Saturdays, 1 p.m. – 4 p.m. to assess your needs and connect you with the care that you need.

Request an appointment now.

How the Sheppard Pratt Virtual Crisis Walk-In Clinic works:

  1. Contact us at 410-938-5302 or using this form.
  2. We will return your message and schedule your virtual appointment.
  3. During your virtual appointment, a Sheppard Pratt clinician will work with you to determine how we can help you.
  4. Depending on your needs and where you’re located, we will do one of the following:
    • Schedule a follow-up virtual or in-person appointment for therapy and/or medication management
    • Recommend you come in for Inpatient admission via your own transportation

Depending on your location and clinical need, transportation may be available. Please be sure to discuss this option with the appointment coordinator.

Virtual Services Include: 

  • Virtual psychiatric assessment
  • Online therapy with licensed clinicians
  • Telepsychiatry and virtual medication management with a psychiatrist or psychiatric nurse practitioner

Who We Serve:

We serve children, adolescents, adults, and older adults who need to be seen for a mental health issue as soon as possible.

Hours:

  • Monday - Friday, 10 a.m. - 9 p.m.
  • Saturday, 1 - 4 p.m.

Insurance Information & Paying for Your Telepsychiatry Visit:

At Sheppard Pratt, we offer online therapy that takes insurance. The Virtual Crisis Walk-In Clinic participates with Maryland Medicaid and Medicare and many major insurance companies (including CareFirst, CIGNA, Aetna, and United Healthcare). 

Request an appointment now.