As an Access Coordinator in Sheppard Pratt’s Crisis Walk-in Clinic, Kristi Fleming helps patients connect to the care they need.
Q: Tell us about your career path at Sheppard Pratt.
A: I started here as a Special Education Teacher on the Adolescent Neuropsychiatric Unit. I spent a short time at Sheppard Pratt School - Hunt Valley and then decided to move away from teaching. I became the Discharge Coordinator in the Child and Adolescent Day Hospital and worked per diem in the Crisis Walk-in Clinic. Over six years ago I became a full-time Access Coordinator in the Crisis Walk-in Clinic, just where I want to be.
Q: Tell us a little bit about yourself.
A: I’m a mom and wife and make as much time for my family as I can. I am from Northeastern Pennsylvania and am a bit happier with the Maryland winters!
Q: Describe what your program does.
A: I get to offer access to world-class care at Sheppard Pratt! We really are a main gateway to gain care in our scope of services. Both the Crisis Walk-in Clinic and our Virtual Crisis Walk-in Clinic offer evaluations to connect you to the care you need. Our main goal is to assess everyone who comes through our physical and online doors. Once the initial evaluation is complete, then we strive to get clients the care they need, from inpatient stays to community-based care.
Q: What is your favorite part about working for Sheppard Pratt?
A: Being able to be a part of filling a need for mental health services that otherwise would not be met.
Q: What do you like to do outside of work?
A: Make new recipes, read, garden, draw, and get to the beach whenever possible.
Q: What motivates you?
A: Knowing that I am able to help people every single day.
Q: What is your favorite thing to do during the weekend?
A: I love to explore with my family - finding new places to walk with my husband or for my son to ride his mountain bike. Then, having enough time to make a family meal.
Q: If you could meet anyone, living or dead, who would you meet and why?
A: Eleanor Roosevelt, because she was a pioneering advocate for human rights, women's rights, and children's causes.
Q: What would you title the autobiography of your life?
A: Yes She Can!
Q: What advice do you have for those seeking care at the Crisis Walk-in Clinic? What about the loved ones of those seeking care at the Crisis Walk-in Clinic?
We are here to offer quality evaluations to help people get connected to the care that they need. If you notice that you, your child, or your family or friends need mental health services, please come into the Crisis Walk-in Clinic or put in a request online for a virtual visit through our Virtual Crisis Walk-in Clinic. We have the capabilities to evaluate you in your home if you have online access.
Job Title: Access Coordinator at Sheppard Pratt's Crisis Walk-In Clinic
working at Sheppard Pratt
3 words to describe Sheppard Pratt: respectful, empathetic, essential
If you or someone you know is in need of urgent mental health care, Sheppard Pratt is here to help.